Terms & Conditions
In the event that a Toys For Joys product is mistakenly listed at an incorrect price or showing as in stock, Toys For Joys reserves the right to refuse or cancel any orders placed for product listed at the incorrect price or out of stock products, Toys For Joys reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled or product is out of stock, Toys For Joys shall issue a credit to your credit card account in the amount of the incorrect price or the out of stock product. All unfinalized orders will be deleted from the system after 24 hours. All Pending Orders will be deleted from the system after 48 hrs.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Toys For Joys without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Toys For Joys or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You agree to indemnify, defend, and hold harmless, Toys For Joys its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable solicitors fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Toys For Joys respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected atToys For Joys Web site.
Part I. Information Collection
Toys For Joys collects information through our Web site at several points. We collect the following information about primary visitors:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing information. Such information is only collected from you if you voluntarily submit it to us.
Like most other websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
We collect this information through registration forms, clickstream tracking, automatic logging files, and so on.
We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Toys For Joysto track usage patterns and deliver customized content to users. Our cookies do have an expiration date and collect personally identifiable information. Our cookies will record the following, your username, password and other details that you have already submitted to us. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this website.
Part II. Information Usage.
The information collected by Toys For Joys will be used for helping us understand our customers requirements, locations etc.
Registered users from time to time will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect may be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources or websites.
The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.
You can cancel any Toys For Joys order within 7 days for a full refund. If you cancel your order before we have dispatched your goods then a full refund will be given minus any charges incurred by us for billing your card and then refunding your card. If your order has already been despatched when we receive your cancellation, we will deduct & euro 5.00 from your refund in order to over the cost of shipping (regardless of whether you received free shipping). Where goods have been despatched, no refund can be given until you have returned the goods to us at your expense and we have received them (we recommend you obtain proof of posting or use registered post).
Where you are returning goods to us under European Consumer Protection (Distance Selling) Regulations 2000, you must ensure the goods are returned to us unused and unopened and in the same condition as you received them, i.e. packaging, labels, security seals etc in tact. If an item returned to us is found to be not in the pristine condition we sent it in, then health and hygiene restricts us from offering a refund and the item will be returned to you at your expense.
If you are returning an item because it is defective, or because of a mistake on our part, we will cover the cost of you returning it to us.
Before returning an item operated by batteries that you suspect is defective, we recommend that you check using a different set of batteries and check that they are fitted correctly and positioned to connect with the correct electrical points.
Defective items should be returned in their original packaging with all manuals and accessories. Please thoroughly clean all defective products before returning.
Where returning a defective product, please enclose a covering note with a full description of the fault.
All products returned to us on the grounds that they are defective are fully tested and will be sent back to you at your expense if they are found to be working.
Please Contact us if you have any questions about returns.
This returns policy does not affect your statutory rights.